1. Product Eligibility:
Contain our company's stamp
Unused item - in the same condition as it was received which means no sign of use, no scratch with connectors and cables remained intact.
For Samsung Service Pack Quality - please test prior to installation. Once it shows installation sign, we won't accept them back.
2. Terms (Apply for non-COVID item(s) purchased from March 1st)
Returns received within 15 days from delivery date are eligible for exchange or refund, store credit at original purchase price.
Returns received after 16-60 days period will be eligible for exchange or refund, store credit at current selling price or original purchase
price (whichever less).
Returns received after 61-180 days period will be eligible for exchange or store credit at current selling price or original purchase price (whichever less).
No returns accepted after 180 days from delivery date - No Exception
Any unwanted product in brand new/resalable condition is subjected to a 15% restocking fee.
COVID item purchases are not eligible for returns or exchange
3. Return Process
Login to your account and create a RMA. The system will send you a shipping label. Minimum postage of $5.95 might be deducted from your refund amount.
Ship to us at your own expense and we will process the return within 3 business days after delivery
Please ship to:
15041 Bake Parkway, Unit C
Irvine, CA 92618