1. Product Eligibility:
Contain our company's stamp
Unused item - in the same condition as it was received which means no sign of use, no scratch with connectors and cables remained intact.
Defective item - no physical damage (including: LCD, or glass crack, and cables must remain intact)
For any Samsung OLED Screen - please test prior to installation. Once it shows installation sign, we won't accept them back.
2. Terms (Not Apply for PPE)
Returns received within 15 days from delivery date are eligible for exchange or refund, store credit at original purchase price.
Returns received after 16-60 days period will be eligible for exchange or refund, store credit at current selling price or original purchase
price (whichever less).
Returns received after 61-180 days period will be eligible for exchange or store credit at current selling price or original purchase price (whichever less).
No returns accepted after 180 days from delivery date - No Exception
Any unwanted product in brand new/resalable condition is subjected to a 15% restocking fee.
COVID item purchases are not eligible for returns or exchange
3. Return Process
Login to your account and create a RMA. The system will send you a shipping label. Minimum postage of $5.95 might be deducted from your refund amount.
Ship to us at your own expense and we will process the return within 3 business days after delivery
Please ship to:
15041 Bake Parkway, Unit C
Irvine, CA 92618